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Follow the wizard when you click Set it up now as shown in the following screenshot. You can chose an email address for authentication purposes, as long as it’s not an email address in your own tenant. ![]() #How to reset office 365 portal password verificationClick Verify and you’ll receive a text message with a verification code. The mobile phone number that’s presented here was configured earlier in Azure Active Directory when provisioning the user. As configured earlier the authentication phone and authentication email is used. When a (new) user logs on now, he is presented with a pop-up, asking for verification methods. This is to require users to register when signing in, and the number of days the users are asked to re-confirm their authentication information, as shown in the following screenshot: In my example, I’m going to select just one, and options I select are Email and Mobile Phone.Ĭlick Save to continue. The last step is to configure the registration. Of course, if you want to enable SSPR for all your users you should select the All option.Ĭlick Save to store your selection. Click the second option Authentication Methods to select the number of methods available to your users. Using the Selected option, you can enable SSPR only to member of the security group SSPRSecurityGroupUsers for a more targeted approach. #How to reset office 365 portal password passwordSelect Azure Active Directory, select Password Reset and in the actions pane, select Selected or All. To enable Self Service Password Reset, logon to the Azure Portal ( ) as a Global Administrator. For Self Service Password Reset you need an additional Azure AD Basic license. This feature enables cloud users to reset their own passwords in Azure Active Directory, and this way they don’t have to contact the local IT staff with reset password questions. Read the MFA activation in this blog.One option, not only for security, but also for user convenience is Self Service Password Reset (SSPR). Without MFA, there is no 2nd factor for easy recovery. Multi-Factor Authentication is a requirement for password recovery. SSPR or Self-Service Password reset can help keep your users and password synchronisation under control. If it is not possible to change your password from Office 365 then password synchronisation with resync to the local Active Directory will not be enabled. What if you are unable to recover your password? *There may also be policies in place that do not allow users or admins to change these settings.
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